Passport Mutation

Have you recently renewed your passport while in Indonesia? Our Passport Mutation Service is a crucial legal step to synchronize your active stay permit whether it’s a KITAS, KITAP, or Long-Term Visit Visa with your new travel document(Passport). We handle the entire bureaucratic process with Indonesian Immigration, ensuring your electronic records are updated so you can travel, extend your visa, and stay in Indonesia without any administrative hassles.

Description

In Indonesia, your residency status is legally tied to your specific passport number. When you receive a new passport whether due to expiration, damage, or running out of pages. The Immigration database must be manually updated to reflect your new document details.

• For KITAS & KITAP Holders: This process is mandatory. Your stay permit, bank accounts, and travel permissions are locked to your old passport. A mutation ensures your “Electronic Stay Permit” remains valid and linked to your new identity.
• For Visit Visa Holders: If you plan to extend your stay using your new passport, a mutation is required before the extension can be processed. Without this sync, the Immigration system will not recognize your new passport as having a valid entry record.

Our service takes the burden off your shoulders by managing the data synchronization between your old and new passports, ensuring your legal status remains 100% compliant with the latest government systems.

Requirements

Original Passports: Both your New Passport and your Old Passport (containing the previous stamps/visa).

Procedure

1. Checkout & Payment: Add the Passport Mutation Service to your cart and proceed to checkout. Once payment is confirmed, you will receive a link to our secure document upload form.
2. Digital Submission: Upload clear scans of your old and new passports. Our team will verify the details and contact you within one business day via email or WhatsApp.
3. Order Processing: We will submit the mutation request to the relevant Immigration office and monitor the data synchronization until your records are fully updated in the national system.
4. Final Delivery: Once the mutation is complete, we will notify you immediately via WhatsApp and Email.